FREQUENTLY ASKED QUESTIONS
What is Gold Star Pro and how can it help my business?
Gold Star Pro is here to make technology easier for you. We help businesses fix tech issues, streamline their systems, and get more done with less hassle. Whether you need to simplify your business processes, reduce the number of systems (and subscriptions) you currently have, or you just need a team who truly want to help you learn how tech can help you in your business, we’ve got you covered. Our aim is to make sure your technology supports your goals, so you can focus on what matters most: growing your business.
I struggle with tech! Will I be able to use it?
YES! We'll show you how! Our Community is full of non-techies who have struggled with tech for years, and have never been able to reach their full potential because tech has held them back. Within our Tech Business Academy we show you step by step exactly what you need to do to build components for your business. We do it, you copy, using loads of included templates. We also offer daily LIVE COACHING CALLS, plus we have LIVE CHAT 24/7, so when you need help, we're here!
How do I get started with Gold Star Pro?
You can start with a free 14-day trial to see how Gold Star Pro can benefit your business! Just visit www.usegoldstar.com/free-trial to sign up and explore our tools and resources. If you're not quite ready to jump in, you can book a Free Tech Strategy Session to learn more about how we can help your business thrive. Schedule your session at www.usegoldstar.com/strategy-call. We're excited to work with you and show you how easy technology can be!
What makes Gold Star Pro different?
Gold Star Pro is built around people first. Our primary focus is on helping you develop and grow your business systems because your success is our success. We are not just a platform; we are a coaching company. While we offer an incredible all-in-one platform that provides everything you need to run and grow your business, our real strength lies in teaching you how to use it effectively.
We go out of our way to support our users every step of the way, making our system especially popular with people who have struggled with tech before. Our daily LIVE COACHING CALLS and 24/7 LIVE CHAT support ensure you’re never alone. Gold Star Pro is an amazing system, but it’s our culture of support and personalized guidance that truly sets us apart.
Is there a contract or can I cancel at any time?
We’re here to help you… Gold Star Pro is an amazing system, but if it’s not right for you, no worries! You can cancel at any time.
How does your Free Strategy/Demo Session work?
Our Free Strategy Session is a personalized small group session where we help you explore how Gold Star Pro can benefit your business. We’ll discuss your goals, challenges, and how our platform can support you. You’ll receive tailored recommendations and a demo of our system.
To learn more and book your session, visit www.usegoldstar.com/demo. We're excited to help you grow your business!
Can I speak with someone to get answers to my questions?
Absolutely! If you're a GSP User, you can reach out to us anytime through our 24/7 LIVE CHAT by clicking the chat bubble at the bottom of the page. You can also send us a message on WhatsApp for direct assistance.
If you’re not a user yet and prefer a more personalized conversation, you can schedule a Free Strategy Session/Demo at www.usegoldstar.com/demo to speak directly with one of our team. We’re always ready to assist you and ensure you have the support you need!
What type of support & help can I expect?
We offer 24/7 LIVE CHAT, a Help Library with hundreds of training videos and step by step tutorials, regular LIVE Coaching Sessions where you can jump on a Zoom call with us and a very active Support Community where you can ask questions at any time.
On top of that, all Users get access to our Tech Business Academy – our coaching program that teaches you how to build your business… from a Lead Magnet System, with funnels, workflows and forms, to a One Page website.
We show you what to do and then you copy! Our training is easy to follow and many of our Users have been able to achieve things with tech that they never thought possible.
How quickly can I expect help from your team?
At Gold Star Pro, we pride ourselves on our fast response times. Our 24/7 LIVE CHAT support ensures that you can get help whenever you need it, day or night. Most inquiries are addressed within minutes, so you can keep your business running smoothly. For more complex issues, our dedicated team works quickly to provide a resolution, typically within 24 hours. We’re committed to providing you with the timely support you need to succeed.
What other systems can Gold Star Pro replace?
The sky’s the limit! Clickfunnels, Wordpress, Squarespace, Wix, Leadpages, Kajabi, Thinkific, Learndash, Teachable, Zapier, Hubspot, Infusionsoft, Active Campaign, Mailchimp, Constant Contact, Calendly, Schedule Once, Acuity, Loomly, Hootsuite, Calendly, Buffer, Zoho Forms, Google Forms, Survey Monkey, Pipefy, Pipedrive, Copper, Dubsado, Salesforce, ChatGPT and so many more. As we say, 1 system, 1 login and 1 monthly subscription – Imagine how much you’ll save!
How many contacts, funnels, or courses can I have?
How many do you need? We don’t limit you in any way. Create as many as you wish!
How many users can I have?
As many as you like! You can control access to different parts of the business and create team calendars... whatever you need to run your business!
What are some common issues Gold Star Pro can help solve?
Here’s how we can assist:
Simplifying Your Business: We teach you how to create automated systems, allowing you to get away from the repetitive parts of your business and focus on what you love.
Consolidating Platforms: Eliminate the need for multiple, complicated, and expensive platforms by having everything you need in one place with Gold Star Pro.
Building Business Systems: We guide you on how to use our software to build the different systems you need to simplify and streamline your business operations.
Providing Exceptional Support: Have you ever struggled to get help when you need it? With Gold Star Pro you can grow your business with confidence knowing you’re never alone. Our incredible support team is always here to assist you, 24/7!
All-in-One Functionality: Access all the functionality you need to build and grow your business without having to invest in more platforms or pay extra as your business expands.
At Gold Star Pro, we address these common tech issues so you can focus on what truly matters: growing your business and achieving your goals.
Do you offer training for my team when I start with Gold Star Pro?
Yes, we offer comprehensive training to ensure your team can use Gold Star Pro effectively. When you start, you'll have access to step-by-step tutorials, daily live coaching calls, and a wealth of resources, including videos, guides, and templates. Our ongoing support ensures that you always have help when you need it. We’re committed to making sure you and your team feel confident and empowered to use our platform to its fullest potential.
Is this "just" GHL?
No, it's not "just" GHL... it's much much more!!! And at a better price!Yes, the core of our platform is GHL however that is just the start of what we offer at Gold Star Pro.Many people find GHL overly complicated, plus, it's not designed with the Small Business Owner, Coach or Course Creator in mind.
So on top of the core software, we have added more functionality and created pre-built templates specifically suited to help you grow your business, all at the same price as GHL!
Plus, we consider our software just one part of our business. Gold Star Pro is an incredible platform, but we are also a coaching business. We work with you to help you build your business. With easy to follow trainings that show you how to build your business processes, live coaching calls, 24/7 live chat and zoom support and an incredible community.
For most people the best software platform in the world is worth nothing if they don't know how to use it. So many start using a system and give up, because it's too complicated. We work closely with you to get your business online and scale it. Again... all for the one price!
How can Gold Star Pro optimize my business processes?
Gold Star Pro streamlines your business processes by providing a comprehensive, all-in-one platform that automates repetitive tasks, consolidates your tools, and enhances efficiency. We help you set up automated systems, allowing you to focus on high-value activities rather than day-to-day operations. Our platform also offers seamless integration of your business tools, eliminating the need for multiple, expensive systems. With our guidance and support, you can simplify workflows, improve productivity, and reduce costs, all while focusing on growing your business.
What other fees will I have?
We include everything you need to run your business, however if you'd like to make use of our add-on services, or exceed your plan allowances you can pay a little extra.
You can see full details of these services at https://www.usegoldstar.com/add-on-services
If the price goes up, will I have to pay more?
No! The price you join at today is locked in for the life of your account. As we develop more features and more functionality you’ll continue to pay the same monthly fee and get access to additional functionality.Please note, this excludes add-on paid services.
How much money can I save by using Gold Star Pro?
Gold Star Pro can help you save a lot of money by bringing all your business tools into one affordable platform. Many of our users report savings of over $200 per month, with some saving over $1,000. To see your potential savings, think about all the platforms you're currently using and calculate what you're spending. By switching to our all-in-one solution, you’ll cut down on costs and eliminate the need to upgrade to more expensive plans as your business grows.
How do you ensure the privacy and security of my business data?
For full details of our policies please visit our Policy Pages:
Privacy Policy
What should I do if I have an urgent tech issue?
If you have an urgent tech issue, reach out to us immediately through our 24/7 LIVE CHAT by clicking the chat bubble at the bottom of the page. Our support team is always ready to help you quickly resolve any problems. We prioritize urgent issues to get your business back on track as soon as possible.